Power Platform integration with GPT: is it possible?

Occasionally new technologies appear that amaze the world with the level of innovation they represent, and recently we have all been surprised by ChatGPT and everything it has proven to be able to do. ChatGPT was developed by OpenAI and is a language model capable of generating written responses and conversations very like those of humans. You’ve probably tested this chatbot or at least know someone who has already done so. According to SimilarWeb, ChatGPT has become the fastest-growing app in the world, with a record 100 million registered users in just two months since its launch – and a new version with even more capabilities was recently released.

ChatGPT has already established itself as a beneficial tool for modernising businesses. Its functionality can be enhanced by integrating it with a variety of applications and platforms, such as other chatbots, customer support platforms, and content creation tools, and it can also be integrated with Microsoft’s Power Platform.

Microsoft offers a variety of products and services that can be integrated with OpenAI, including Power Virtual Agents, Power Apps, Power BI and Power Automate, to improve the user experience and potentially have a business impact. These integrations allow the creation of smarter chatbots (capable of answering complex questions), the automation of repetitive tasks and a constant acceleration of business productivity. In this article, we will focus on how to succeed in a Power Platform integration with GPT -3 and GPT-35-turbo3 models. Learn more about the use cases in Power Apps, Power Virtual Agents and Power Automate and their main business benefits.

Power Apps is a low-code platform that allows companies to create customised business applications. When integrated with the GPT-3 model, it results in even more agile, fast, and intuitive development. How? For example, by integrating GPT-3 with Microsoft Power Fx, you can create applications using natural language without the need to write code. Thus, a developer or even a citizen-developer can describe the tasks or requirements of an application and use those descriptions to create formulas in Power Fx. This results in an increase in the productivity of work teams and an acceleration of development.

Power Automate is a platform that automates workflows, enabling their customisation and connection with different applications and services. The integration of Power Automate with GPT-3 automates repetitive tasks, freeing up your employees for higher-value tasks. For example, a company that sells products online might use GPT-3 to create product descriptions and connect GPT-3 APIs to automate this process. The brand can connect Power Automate to a Social Media sentiment analysis platform or even make a direct integration with a social network, such as LinkedIn and use the words most used by your audience as reference keywords in building descriptions for the product. This workflow can run automatically whenever a new product is added to the company catalogue, saving time and reducing the manual labour required to create product descriptions. In addition, GPT-3 integration can ensure that product descriptions are created consistently and accurately, improving the quality of your catalogue content.

Power Virtual Agents is a low-code platform for creating chatbots. Its integration with GPT-35-turbo3 can help businesses build smarter chatbots to respond to complex user requests. These types of integrations are an asset for different industries, such as insurance or banking. In Portugal, for example, the Ministry of Justice introduced the GPT-35-turbo3 to facilitate access to information by citizens. GPJ – Practical Guide to Justice, is a chatbot that currently answers questions about marriage and divorce, which will be extended to other areas identified as better researched in Justice, as in the example of nationality issues.

In each of these use cases, GPT models are used to enhance the capabilities of Power Platform products, providing smarter and more engaging user experiences for customers while increasing efficiency and reducing workloads for businesses. By leveraging the unique capabilities of GPT models, companies can create powerful, effective applications and workflows that will potentially allow them to save time and money.

Azure, Microsoft’s cloud, is the trusted infrastructure that gives OpenAI the resources it needs for its success. Implementing projects that take advantage of Azure services is one of the specialities of Xpand IT, which has been named Microsoft Partner of the Year for the second consecutive year. We help our clients understand how they can apply different technologies to address their business challenges – and GPT models, as well as other AI technologies, are no exception. Contact us to schedule a conversation or, alternatively, fill in the Power Platform Assessment, which we have prepared for you.