Medis’s goal was to ensure a closer connection to its clients; therefore it decided to invest in a new and more attractive brand identity which would also make the whole appointment process more accessible to the user. This new focus meant a better way to organise information and have in mind user experience and also generating a better identification with the brand. In that sense, there was a need to develop a platform that promoted the use of the mobile app, turning the communication between client and insurance more accessible and personalised.
Médis is a mirror to the life of its clients. And, knowing that health is different for each person, we created a real Personal Health Service
Chronological view of the interaction history between the insured and Médis
Virtual view and reading of the bar code of the Médis card, without the need to show the physical card
Viewing and submission of expenses through the app
Easy location of service providers within the Médis network,
Viewing of the platform used for each protection in the contract
Structured viewing of all protections of a policy , with detailed views of each cover
The need to develop an app, innovative in all aspects, led Xpand IT to use leading-edge technology in order to deliver an added value product to the organisation, in particular to all its clients. The project was developed using Xamarin, a technology that allows the creation of multiplatform apps, ensuring all the features of a native app.
Ana PaneiroMédis – User Experience at the core of mobile solutions | Success Case